General Policies & Information

• Policies are subject to change without notice.

Check-in/Check-out & Hours

• RV Site check-in: 1 p.m.
• Rental check-in: 3 p.m.
• Rental check-out: 11 a.m.
• RV Site check-out: 1 p.m.
• Business office Off Season: Mon – Thu 9 a.m. - 5 p.m. | Fri – Sat 9 a.m. - 9 p.m. | Sun 9 a.m. - 4 p.m.
• Business office Peak Season (Memorial Day-Labor Day): Mon – Thu 9 a.m. - 5 p.m. | Fri – Sat 9 a.m. - 9 p.m. | Sun 9 a.m. - 4 p.m.
• Winter hours: Mon – Thu 9 a.m. - 4 p.m. | Fri 9 a.m. - 3 p.m. | Sat, Sun closed
• Quiet hours: 11 p.m. - 8 a.m.
• Pools: Open Memorial Day – Labor Day. Hours vary depending on the season.
• Minimum check-in age is 21 years.
• Guests aged 17 years and under at the time of check-in are considered children.
• Early check-in and/or late check-out may be available for an additional fee per option. If interested in either option, contact the management office in advance of your arrival to inquire about availability.

After Hours Arrival

• If your plans change and you need to arrive outside the normal business hours, please refer to your confirmed reservation information.

Pet Policy & Associated Fees

• Pets are permitted, but please contact us directly about pets before arrival.
• Two (2) pets total and only permitted in designated “pet friendly” cabins and cottages.
• $150 clean up fee applied if pets are found inside property buildings.
• For our pet-friendly rental lodging, there is a pet fee of $10 per pet per night.
• All pets must be kept on a leash (no longer than 6’) and under the control of the pet owner at all times. Do not tie up pets at site and leave them unattended.
• Please clean up after pets.
• Owners are responsible for the actions of their pets and the pets of their guests.

Reservation & Payment Policy

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance will be due on arrival.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• Prices and site type are subject to availability.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds I have on deposit with MHC Property Management L.P.against what I owe.

Cancellation & Refund Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 179 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 179 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.

WiFi & Fees

• There are 4 complimentary hotspots: Lincoln Hall, arcade, activity pool, and pavilion. WiFi is available at the site for a fee.

Campground Services & Information

• Honey Wagon: No Honey Wagon Service
• RV Storage: No storage available.
• Golf Carts Operation & Rental: Please visit the front office for more information on reserving a golf cart. In order to rent or drive golf cart, guests must be 21 or older with a valid driver's license. Guests are encouraged to reserve golf carts in advance. In order to obtain rental confirmation, guests must pay in full and reserve a minimum of two (2) nights.
• Personal Golf Carts: Electric and gas carts are permitted. Proof of insurance is required. A $25 Golf cart registration fee is collected at check-in.
• Propane: Open only during season: Daily 9 a.m - 11 a.m and 3 p.m - 4 p.m.